The purpose to resolve conflicts, existing or potential by reaching agreement, or consensus, through voluntary collaborative problem solving; thus reducing delay and cost of alternative legal procedures; also to overcome difficulties, build trust and develop win-win solutions. It is a generic term to describe a mechanism regarded as an aspect of consensus building. In some cases the stakeholders communicate directly with each other, jointly diagnosing problem, exploring solutions and opportunities, and moving towards their agreements. It may involve a neutral facilitator who actively assists conflict resolution by steering the negotiation process or through direct mediation on the substantive issues. Other approaches usually involve third party experts or arbitration. If managed well, conflict resolution can free energy towards a more collaborative approach. It can be a flexible tool which when properly used reduces polarization of issues and resources to long legal wrangling with associated costs.